Bliss Essentials Australia will fully refund or replace any goods purchased if they are found to be faulty, damaged or have caused a skin reaction. For instructions on how to return such products, please read “Returns of Opened Product” below.

Return / Exchange Policy for Unopened and Intact Product
If you change your mind about the products you have ordered and decide you no longer wish to use them, your unopened and intact Bliss Essentials product can be returned to us for a refund or exchange under the following conditions:

Products must be unopened and in the original condition.
Products must be sent back within 7 days from original receipt of goods.
Your proof of purchase / order information must also be included in the return.
Failure to meet with these conditions will result in an exchange or refund being denied.

Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products. Please note that refunds cannot be processed to expired credit cards. The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any.